Privacy Policy

Hugs Pet Products’ Privacy Policy

Effective Date: January 2011

We take your privacy very seriously. We have prepared this Privacy Policy to describe the types of personal and non-personal information we collect, how we use such information, and to whom and under what circumstances we disclose such information. By using our Website you signify your assent to the collection, use and disclosure of your personally identifiable information as described in this Privacy Policy.

Collection of Information

Personal Information

As a general policy, Hugs Pet Products.com only collects personal information from you when you voluntarily provide it to us by: (1) registering on the Website; (2) contacting us (including our customer service representatives and other employees), including but not limited to by email, postal mail, telephone or through any of the contact forms found on our website; and (3) signing up to receive information from our partner’s. We may collect personal information, including, but not limited to, your name, physical address, e-mail address, telephone number, cellular telephone number, other unique identifiers, website password, username, and other demographic information.

Non-Personal Information

As part of the standard operation of our Website and Internet servers, we may collect certain non-personal information from you including, but not limited to, your IP address, and the Web page from which you accessed the Website.

In addition, we may collect information about your browsing behavior, such as the date and time you visit our Website, the areas or pages of our Website that you visit, the amount of time you spend viewing our Website, the number of times you return to our Website, and other click-stream data.

Cookies and Web Beacons

We may use cookies to collect the non-personal information described above, which may be combined with your personal information. A cookie is a small text file that may be stored on the hard drive of your computer when you access our Website. Only you and the entity that places a specific cookie on your computer may access that cookie.

We may also use cookies and/or single-pixel GIF image files (also called "Web beacons") to: (1) track and report your signup when applicable (the affiliate company may have also placed a cookie on your computer for this purpose); (2) conduct research to improve our content and services; (3) access your account when you login to the website and provide you with customized content, when applicable; and (4) require you to re-enter your password periodically to help prevent others from accidentally accessing your account information, when applicable.

You are always free to decline cookies, but by doing so, you may not be able to use certain features on the Website or take full advantage of all of our offerings. You can configure your browser to accept all cookies, reject all cookies, erase cookies, or notify you when a cookie is set. (Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.)

To the extent third parties may place advertising on the Website, such third parties may utilize cookies or other technological means within the advertising to collect and utilize non-personally identifiable information. We are not responsible for information collected by third parties in this manner, nor for the collection or use of information by other sites to which the Website is linked.

Access to Information You Provide to Us

You may access any personal information you provide to us, correct or modify any such personal information, or direct us to make no further use of your personal information. To do so, please send an email with your request to :info@hugspetproducts.com.

Use of Information

We may use the information we collect from you for purposes including but not limited to the following: (1) to fulfill your requests for certain products and services; (2) to provide you with targeted offers based on your specific requests or your stated preference to receive certain categories of offers; (3) to send you information and promotional materials and offers from our company as well as from our subsidiaries, affiliates, marketing partners, advertisers, and other third parties; (4) to deliver targeted display advertisements and offers (by matching criteria provided by our advertisers with information collected from our visitors); (5) to enable our marketing partners, advertisers, and other third parties to communicate with individuals; (6) to contact visitors of our Website when necessary; (7) to help address questions and problems with our Website or services; (8) to administer our Website; (9) to conduct internal reviews of our Website (for example, to determine the number of visitors to specific pages within the Website); (10) to help us better understand visitors’ use of our Website; and (11) to protect the security or integrity of our Website.

We use your contact information to send you information about our company and promotional material from our partners. We may also use your personal, demographic and profile data to improve our site, for statistical analysis, for marketing and promotional purposes, send SMS alerts or notification, and for editorial or feedback purposes for our advertisers. Information collected by us may be added to our databases and used for future telemarketing, SMS text-messaging, e-mails or postal mailings regarding site updates, new products and services, upcoming events and/or marketing material we feel you would be interested in. By using this site, you agree that you may be contacted in any manner contemplated in this section even if your number is found on a do not call registry, in-house list or similar registry. Opt-out rights For SMS text messages, you may remove your information by replying "STOP", "END", "QUIT" to the SMS text message you have received and we will remove your personal information within 10 days of receiving such request.

Non-personal information may be used for these purposes as well to monitor our Website, provide a greater online experience for our visitors, identify the source of orders and obtain accurate aggregate demographic usage patterns.

Disclosure of Information

Hugs Pet Products.com may transfer or otherwise disclose information collected from you to the following entities for the following purposes: (1) to our employees, independent contractors, subsidiaries, affiliates, consultants, business associates, service providers, and suppliers, if the disclosure will enable any of these entities to perform a business, professional, or technical support function for us; (2) to our employees, independent contractors, service providers and suppliers, to fulfill a product or service request; (3) to our marketing and business partners and advertisers, who may use the information in connection with their business operations, such as to send marketing and other communications to visitors of the Website; (4) as necessary if Hugs Pet Products.com determines that there has been a violation of the Terms of Use and/or applicable law; (5) as necessary if we have reason to believe that such disclosure is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with our rights or property, other users of our Website, or anyone else that could be harmed by such activities; (6) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation as permitted by law, or otherwise as required by law; and (7) as provided for under the “Unforeseen Circumstances” section below. Hugs Pet Products.com may also sell, rent, lease or otherwise transfer any personal information collected from you to any of its marketing partners, advertisers, or other third parties.

Security

Hugs Pet Products.com utilizes reasonable security measures to protect against the loss, misuse or alteration of information placed under our control. We maintain physical, electronic, contractual, and managerial steps to safeguard and secure the information we collect from visitors to our Website. Our servers have been enabled with Secure Socket Layer (SSL) technology to prevent unauthorized parties from viewing your non-public personal information while in transmission during a secure session..

Children

We do not direct our Website to, nor do we knowingly collect any personal information from, children under the age of eighteen.

Third Party Websites

Our Website may contain links to other third party Websites (such as those of our marketing partners or advertisers), which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these Websites. Accordingly, we recommend that you review the privacy policy posted on any web site that you may access through our Website.

Unforeseen Circumstances

As we continue to develop our business, we or our affiliates may sell or buy other businesses or entities. In such transactions, personal information may be one of the transferred business assets. Also, in the event that Hugs Pet Products.com substantially all of its assets are acquired, your personal information may be one of the transferred assets.

Changes

If we change this Privacy Policy, we will post those changes here and revise the Effective Date accordingly. Any such revisions will be effective on the date of posting to the Website, and will apply to all information collected by Hugs Pet Products.com both prior to and following the effective date. Your use of the Website following any such revisions will be deemed your acceptance of such revisions. You should periodically visit this page to review the current policies with regard to information.

Contact Us

Please relay any questions you may have pertaining our above stated policies via email by sending a message to: info@hugspetproducts.com.

Your California Privacy Rights

Beginning on January 1, 2005, California Civil Code Section 1798.83 permits customers of Hugs Pet Products.com who are California residents to request certain information regarding Hugs Pet Products.com disclosure of personal information to third parties for such third parties’ direct marketing purposes. To make such a request, please write to: info@hugspetproducts.com.

LIMITATION OF LIABILITY

YOU UNDERSTAND AND AGREE THAT ANY DISPUTE OVER PRIVACY IS SUBJECT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, AS WELL AS THE TERMS AND CONDITIONS OF THIS WEBSITE (INCLUDING LIMITATIONS ON DAMAGES). YOU AGREE THAT THE COMPANY’S LIABILITY FOR ANY BREACH OF THIS PRIVACY POLICY SHALL BE LIMITED TO THE VALUE OF THE TRANSACTIONS OR SERVICES PROVIDED TO YOU BY THE COMPANY TO THE EXTENT SUCH CLAIM IS NOT OTHERWISE BARRED BY OUR TERMS AND CONDITIONS.